Privacy Policy

Last Updated: October 17, 2025

1. Introduction

At BetSpertNGU, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website BetSpertNGU.com.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you register on the Website, including:

  • Full name and date of birth
  • Email address and phone number
  • Residential address
  • Government-issued identification documents
  • Payment information and banking details
  • Username and password
  • Communication preferences

Automatically Collected Information

When you visit our Website, we automatically collect certain information about your device, including:

  • IP address and browser type
  • Operating system and device information
  • Referring URLs and pages visited
  • Time and date of visits
  • Clickstream data and user behavior patterns
  • Geolocation data

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our Website. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our services.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Creating and managing your account
  • Processing transactions and payments
  • Verifying your identity and age to comply with legal requirements
  • Providing customer support and responding to inquiries
  • Sending promotional communications and marketing materials (with your consent)
  • Detecting and preventing fraud, abuse, and illegal activities
  • Analyzing usage patterns to improve our services
  • Complying with legal obligations and regulatory requirements
  • Enforcing our Terms & Conditions

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Contract Performance: Processing necessary to fulfill our contractual obligations to you
  • Legal Compliance: Processing required to comply with legal and regulatory obligations
  • Legitimate Interests: Processing necessary for our legitimate business interests, such as fraud prevention and service improvement
  • Consent: Processing based on your explicit consent, which you may withdraw at any time

5. Disclosure of Your Information

We may share your information with third parties in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, including payment processing, identity verification, customer support, and marketing services.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Fraud Prevention

We may share information with fraud prevention agencies and other organizations to prevent and detect fraud and money laundering.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

After account closure, we may retain certain information for regulatory compliance, dispute resolution, and enforcement of our agreements.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure data storage with restricted access
  • Regular security audits and vulnerability assessments
  • Employee training on data protection practices
  • Multi-factor authentication for account access

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: You can request a copy of the personal information we hold about you
  • Right to Rectification: You can request correction of inaccurate or incomplete information
  • Right to Erasure: You can request deletion of your personal information, subject to legal obligations
  • Right to Restriction: You can request that we limit the processing of your information
  • Right to Data Portability: You can request a copy of your data in a structured, machine-readable format
  • Right to Object: You can object to certain processing activities
  • Right to Withdraw Consent: You can withdraw your consent at any time where processing is based on consent

To exercise these rights, please contact us at privacy@betspertngu.com.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your country.

We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

11. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

12. Marketing Communications

With your consent, we may send you promotional emails, SMS messages, and push notifications about our services, bonuses, and special offers.

You can opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.

Your continued use of the Website after any changes constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@betspertngu.com
Data Protection Officer: dpo@betspertngu.com